Cash on Delivery
Terms & Conditions
Please review all COD terms carefully before placing your order to ensure a smooth delivery experience.
Delivery Policy & Order Confirmation
01Orders are only processed once they have been confirmed via a phone call or SMS. Confirmation is typically made within 24 hours of the order being received.
Processing time is normally 24–48 hours depending on order queue.
Standard Delivery
02We ship using COD to virtually all locations within Karachi, Pakistan. Standard delivery takes 3–4 business days after the order has been dispatched from our Karachi warehouse.
⚠ Orders above Rs. 10,000 may only be processed with an advance payment of a minimum of 50% or more (depending on order size) via one of the following methods:
- 💚 Digital Wallet — Easypaisa, JazzCash, or HBL Konnect
- 🏦 Bank Deposit
Reasons for Shipment Delays
03- 📍 An incorrect address was entered in the shipping details when placing the order.
- 🔐 Personal details may need to be confirmed for fraud prevention if we are unable to verify the shipping destination. This may delay dispatch.
- 📲 If your order is delayed for any reason we are aware of, we will contact you directly via phone or WhatsApp.
- 🚫 Not Accepted — Partial payments, cheques, or card payments are not accepted under COD.
View & Track Your Order
04All orders are dispatched from our warehouse facility in Karachi. We work with multiple courier service providers to deliver your order.
Once your order is dispatched, you will receive an SMS containing your tracking number and the assigned courier company.
Important COD Rules
05As per COD policy in Pakistan, the courier will not allow you to open the package before payment has been made.
You have the right to return the package only after payment has been made and delivery acknowledged to the courier.
To return or exchange, notify us after paying the courier. The package must be sent back to us at your own expense.
Please do not pressure the delivery person to open the package before payment. This is against COD rules in Pakistan.
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Last Updated: March 2026 · View Shipping Policy →